Category: News || By Submitted Report
An Allegheny County spokesman says a 9-1-1 outage this morning for Mon-Yough area residents was caused by a circuit failure in a Verizon facility in West Mifflin.
County spokesman Kevin Evanto said that a Verizon network circuit that allows telephone customers to directly reach Allegheny County's 9-1-1 center failed at 1:15 a.m., leaving customers in the city, Duquesne, West Mifflin and surrounding communities without 9-1-1 service. The outage affected only landlines, not cellphone customers.
Verizon technicians restored the circuit at around 8 a.m., and customers in those areas are once again able to reach 9-1-1 with a landline phone, Evanto said.
Customers in those areas did not lose phone service, only the ability to reach 9-1-1 through a landline phone, Evanto said.
Verizon technicians will continue to monitor the circuits to ensure that they are stable and that no other issues occur.